SHIPPING & RETURNS

Shipping Information

Domestic Shipping:

• We offer UPS standard shipping rates on all orders within USA.

• Expedited shipping options are available for an additional fee.

• Estimated delivery times:

  • Standard Shipping: 3-5business days

  • Expedited Shipping: 1-5 business days

International Shipping:

• We provide international shipping to select countries.

• Shipping costs and estimated delivery times vary based on the destination.

• International customers are responsible for any customs duties or taxes.

Order Processing:

• Orders are processed within 1-5 business days from the date of purchase.

• You will receive a confirmation email with tracking information once your order has been shipped.

Return and Exchange Policy

We want you to be delighted with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy.

Returns:

• You may return unused and unopened products within 5 days of receiving your order.

• To initiate a return, please contact our customer service team at officemanagement@ezcosmeticsurgery.net.

• Return shipping costs are the responsibility of the customer.

Exchanges:

• If you received a damaged or defective product, we would gladly exchange it for a new one.

• Contact our customer service team within 5 days of receiving your order to initiate an exchange.

• We will cover the shipping costs for exchanges due to product defects.

Refunds:

• Refunds will be processed within 5-10 business days of receiving the returned items.

• Please note that shipping fees are non-refundable.

Conditions for Returns:

• Products must be returned in their original packaging, unopened, and unused.

• We reserve the right to refuse returns that do not meet these conditions.

If you have any further questions or concerns, please reach out to our customer service team at officemanagement@ezcosmeticsurger.net. Thank you for choosing Tulia for your skincare needs!